Terms of Service
Last Updated: 01/02/2025
1. Introduction
Welcome to Star Media Marketing (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website located at https://starmediamarketing.com/ (the “Site”) and our services, including but not limited to video editing, logo design, graphic design, e-commerce store setup, and related creative services (collectively, the “Services”).
By accessing or using our Site and Services, you (“Client,” “you”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
2. Services
Star Media Marketing provides creative and digital marketing services, including but not limited to video editing, logo design, graphic design, e-commerce store development, and brochure/cover design. Specific details, deliverables, timelines, and fees for each project will be outlined in a separate project agreement, invoice, or communication agreed upon by both parties.
3. Client Responsibilities
To allow us to provide the Services effectively, you agree to:
- Provide all necessary information, materials, feedback, and approvals in a timely manner.
- Ensure you have the legal right to use any content, text, images, or other materials you provide to us.
- Cooperate with our team and adhere to any project timelines or milestones outlined in your project agreement.
4. Payments and Fees
- Fees: Service fees are as quoted on our Site or in a separate project agreement. All fees are in US Dollars (USD) unless otherwise stated.
- Invoicing: A deposit may be required before work commences. Final payment is due upon completion or as specified in your project agreement.
- Payment Methods: Payments can be made via the payment processor we utilize. By providing a payment method, you represent that you are authorized to use it.
5. Refund Policy
Due to the nature of digital services, all sales are final. Refunds are not issued for completed deliverables. If a project is canceled by the Client after work has commenced, any deposit paid is non-refundable, and you may be responsible for payment for work already completed up to the date of cancellation.
6. Intellectual Property Rights
- Ownership of Final Work: Upon full and final payment for a specific project, we assign to you all rights, title, and interest in the final deliverables specifically created for that project. Source files, raw assets, and our preliminary concepts remain our property unless otherwise agreed in writing.
- Our Rights: We retain the right to display the final work in our portfolio, website, and promotional materials unless you request confidentiality in writing.
- Third-Party Materials: You are responsible for securing any necessary licenses for third-party materials (e.g., fonts, stock images, music) you request we use. If we supply such materials, their use is subject to the terms of the respective licensor.
7. Limitation of Liability
To the maximum extent permitted by law, Star Media Marketing and its affiliates, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the total amount of fees paid by you to us in the twelve (12) months preceding the event giving rise to the liability.
8. Disclaimer of Warranties
Your use of our Site and Services is at your sole risk. The Services are provided on an “AS IS” and “AS AVAILABLE” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Termination
Either party may terminate a project agreement if the other party materially breaches these Terms and fails to cure such breach within [e.g., 10] days of receiving written notice. We may also suspend or terminate your access to our Services immediately if you fail to pay any amounts due.
Upon termination, you shall pay for all Services provided up to the date of termination.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles. Any dispute arising from or relating to these Terms shall be resolved through binding arbitration in [City, State/Country] in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorney fees.
11. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of these Terms. Your continued use of the Site or Services after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Star Media Marketing
smmarketing148@gmail.com
+92 345 8130001