Effective Date: 01/02/2025
At Star Media Marketing, we offer a wide range of digital services including logo design, custom design, e-commerce store, ads-brochure, video editing. Since our services are digital and do not involve physical products, we do not charge for shipping or delivery fees. Here’s how the process works:
Delivery Method
All deliverables are provided electronically via email or cloud-based file-sharing services (like Google Drive, Dropbox, or direct download links).
Depending on the service you have requested, you will receive your files in a digital format (e.g., .jpg, .png, .pdf, .mov, .mp4 etc.).
Delivery Times
- Logo Design: Typically delivered within 5 business days from project start.
- Video Editing: Complete video editing within 4 weeks, depending on revisions.
- Custom Design: Custom tailored design delivery may take 2-3 weeks approximately.
- E-commerce Store Setup: On going support and enhancement for e-commerce store setup
- Brochure Design: Usually delivered within 3 business days.
We will communicate the expected delivery date at the time of booking or project initiation, and you will be notified when the deliverables are ready.
International Access:
Since our services are digital, we offer worldwide delivery. You can access your final designs and services regardless of your location.
Project Milestones
For services like e-commerce setup, there will be different milestones in the project. You will receive updates, previews, and/or links to review the work in progress.
File Formats
We deliver files in industry-standard formats unless otherwise requested. Examples include:
- Logo Design: .jpg, .png, .ai, .eps
- Video Editing: .mp4, .avi, .mov
- Brochure Design: .pdf, .ai, .indd